Privacy request

Delete your data.

Use the steps below to request deletion of an Oviss game account and the personal data associated with it.

How to submit a request

  1. Email [email protected] using the subject “Oviss Account Deletion Request.”
  2. Include the game or app name, your player/account ID, the sign-in method used, and your country or region.
  3. We will reply with reasonable verification steps. Do not send your password, authentication code, or payment card details.
Start deletion request

What will be deleted

After verification, we will delete or anonymize the account and personal data associated with it, such as profile information, account identifiers, saved progress, and directly linked activity, unless an exception applies.

What may be retained

We may retain limited transaction, fraud-prevention, security, dispute, or compliance records when required or permitted by law. De-identified data that cannot reasonably be linked back to you may also be retained. Residual copies may remain in encrypted backups until the normal backup rotation completes.

Timing

We aim to confirm receipt and complete valid requests within the period required by applicable law. Complex or legally restricted requests may take longer, and we will explain any applicable extension.

Important: Uninstalling a game does not automatically delete an account. If the game provides an in-app deletion control, you may use that control instead.

For other rights such as access, correction, portability, or opting out of sale/sharing, see our Privacy Policy.